People Make the Difference in this Business

At Direct Window Supplies (DWS) we recognise our most important assets our people.
Why?... Because through our staff we can provide you with superb quality products and exceptional customer service and support.

Our expert and experienced people take a pride in providing our trade customers with service levels which are unsurpassed in this industry. It’s no surprise then, that we achieve an extremely high customer retention rate indeed.

We proactively support our customers

This means we all work hard to ensure that your dealings with DWS develop into mutually beneficial working partnership – much more than just a standard supplier customer sale. Our dedicated Trade Sales representative will keep in contact, updating you on new products and opportunities and offering advice when required that will help to develop your business.

24 Hour Quotations

We understand that you want a fast turnaround on pricing. So we have implemented systems to ensure that all quotations are always provided within 24 hours. As a DWS customer you can receive instant online quotations and can place orders for delivery within 7 working days*

We Manufacture the Highest Quality Windows and Doors

Not only do we manufacture the highest quality upvc, aluminium and composite doors and windows, we also use only the best hardware, reinforcement and fixings.

Delivered on Time – Every Time

We have management systems in place to ensure deliveries are on time. We consistently achieve delivery targets over 98% complete and on time. Not only that but we’ll keep you updated every step of the way from order acceptance to delivery on site.

Wide Range of Choices and Options

As you will see, DWS offers a wide choice of options from profile colours and locking systems to thresholds and glazing specifications and composite door styles.

DWS is Different - DWS is Better!

Use us once and we believe you will use us again and again. We are different to other windows and doors manufacturers and suppliers – we make superior products at super-competitive prices and we provide you with outstanding service.

Try us out with your next order – we’ll start a great relationship!

Why choose DWS?

• Top quality industry brands at competitive prices
• Expert trade support and technical assistance
• Highly experienced industry staff
• Large product range for all your needs
• Manufactured on site, in our own factory
• Extremely high levels of quality control
• Quotes turned around in 24 hours
• 10 year comprehensive guarantee
• 99.2% complete and on time deliveries